Two of the core values of Haling Park Medical Practice are to provide good access and also continuity of care for our patients and we are always looking at ways of making our appointment system more efficient so that you have better access to your doctor or nurse when you require it.
Following feedback from you, our patients, we have made some changes to our appointment system to offer more flexibility with a choice of telephone consultations/face to face appointments with a doctor on the day or routine bookable appointments.
If you call us on the main surgery telephone number 020 8688 0875 between 8.00am – 6.30pm Monday to Friday except Bank Holidays we will endeavour to do our best to arrange a telephone call or an appointment on the same day or as soon as possible.
You can also register to use Patient Access Online. Please speak to one of the reception team who will be more than happy to register you.
REMEMBER - The clinicians cannot deal effectively and safely with more than one major problem or two minor problems in a 10 minute appointment. Presenting with a long list, may result with the doctor advising a further appointment. If you feel you need a longer appointment, please let the receptionist know when you are booking your appointment.
Click here to book an appointment online
How To See The Nurses or Healthcare Assistants
All nurse and healthcare assistant clinics are by appointment and can be arranged up to eight weeks in advance by ringing 020 8688 0875. When you phone you will be asked why you want to see the nurse or healthcare assistant. This is to assist us in preparing for the clinic and to make sure we have sufficient stock or to prepare any equipment that may be required during your consultation.
If you cannot keep your appointment please cancel it. This frees appointments for others and prevents waste of our time and NHS money. We see over 200 patients per weekday in surgeries and clinics. Those patients demand immediate appointments for non-urgent problems, without booking, create delays for doctors, staff and patients who have made an appointment. All serious cases and patients with genuinely urgent problems will always be seen. If you are unable to wait for a routine appointment, please give the receptionist brief details of your condition/illness to help make the appropriate arrangements.