Ordering repeat prescriptions
If your GP prescribes you with medication which you must continue to take over a longer period of time, you will be issued with a prescription which has a repeat request on the right hand side.
Please ensure that you place your prescription request at least a week before you are due to run out.
Due to high volumes, we cannot always process urgent prescriptions.
The easiest ways to order repeat prescriptions are:
- using your NHS account (through the NHS website or in the NHS App)
- using the AskFirst service
You can also:
- tick the medication required on the repeat section of the prescription form and drop it into the box located in the reception area
- visit the surgery reception and complete a medication request form
- post your request to the surgery. If you would like us to send you your repeat prescription, please enclose a stamped self-addressed envelope
- drop your request to your nominated pharmacy
We do not take repeat prescription requests over the phone or email.
Collecting your prescription
You can usually collect your prescription from the surgery 2 full working days after you have ordered it.
If you have dropped your prescription request to your nominated pharmacy, you can usually collect your medication from the pharmacy 3 working days after you have ordered it.
Please ensure that you have sufficient medication to last over weekends and holiday periods.
You can choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- on the app or website where you order repeat prescriptions
- fill out a nominate a pharmacy form
- at any pharmacy that accepts repeat prescriptions
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
If you would like to speak to someone at the GP surgery about your prescription:
- use the AskFirst service
Medication reviews
If you are on repeat medication we must review your medication on a regular basis. A review date will appear on the repeat side of the prescription. Please see your GP prior to this date.
Prescription charges
Find out more about prescription charges.
You can also find out if you are entitled to free prescriptions.
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Find out more about treating minor illnesses with pharmacy first.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private room where you can discuss issues with pharmacy staff.